Delta Health Systems
Powerful Portal Integration Solution Streamlines Work for Delta Health Systems
A leading California health plan provider, Delta Health Systems, was getting inundated by a complex and inefficient system for submitting forms. Health systems typically generate a lot of forms, and when they get lost or misplaced, treatment gets stalled or even overlooked.
Baytech designed a new website and system that would incorporate E-signature and 3rd Party Integration to ease the process.
Customers could log-in securely, read, and sign all forms electronically. Delta Health Systems was happy that a customer management module enabled their customers to manage much of their own information and documents, view their benefits and eligibility, interact with claim managers, and even reprint their membership cards. It is a complex platform with 7 levels of users whom have different accessibilities and restrictions throughout the website once they are logged in.