The owner of the forum has the ability to send bulk emails to all members thus creating a no cost venue for advertising. As the membership of the forum grows the strength of the advertising impact is proportional.
With Forums You can:
- Test your customers and available audience
- Build a network
- Increase Direct Sales
- Make Powerful Recommendations
Blogs allow a company to control the editorial content of the website. With blogs and forums a company can utilize an informal, conversational style of writing. Both blogs and forums provide opportunities for product feedback.
RSS feeds are compiled according to the user's choices, removing any burden that is placed on publishers of email newsletters. Publishers no longer need to be concerned with spam, privacy policies, and age guidelines.
The greatest benefit to RSS is that individuals opt-in to content of interest, totally controlling the flow of information that they receive allowing users to view and scan multiple content streams in a timely fashion.
RSS Feeds Include:
- Blog Feeds
- Article Feeds
- Forum Feeds
- Schedule Feeds
- Discounts, Coupons, and Specials Feed
- Industry Specific Feeds
- News Feeds
Dramatically improve the search engine optimization of your web pages. Improve the search engine page rank of your web pages. Dramatically increase the amount of search engine traffic you receive. Provide you with new sources of traffic independent of web search engines. Provide you with a more efficient way to deliver your newsletter to subscribers and increase the number of subscribers. Significantly increase your rate of repeat business.
Why Use RSS Feeds?
- Provide fresh and relevant content on your website, which encourages users to return
- Constantly changing content means that search engine spiders will visit more frequently
- Automate content delivery
- Disseminate relevant information
- Increases exposure in niche markets
- Communicate with your customer base at the same time as reaching potential customers via an alternate communication method
This richer functionality may include anything that can be implemented in the technology being used by your customers, including drag and drop, using a slider to change data, calculations performed only by the client and which do not need to be sent back to the server, for example, a mortgage calculator, surveys, questionnaires, etc.
Rich Internet Applications (RIA) are web applications that have the features and functionality of traditional desktop applications, transferring the processing necessary for the user interface to the web client, but retain the majority of the data back on the application server
Rich Internet Application Technologies Include:
- Ajax
- Adobe Flash
- Flex
- Java
- Silverlight
Increase customer satisfaction and reduce time-to-market of new, innovative solutions. Rich Internet Applications drive revenue through applications that reduce process abandonment and enable intuitive self-service empowering users to make more informed decisions and respond to changes with greater speed.
Benefits of Rich Internet Application:
- Updating and distributing web applications is an instant, automatically handled process.
- Updates/upgrades to new versions are automatic.
- Customers can use the application from any computer with an internet connection, and usually regardless of what operating system that computer is running
- Web-based applications are generally less prone to viral infection than running an actual executable application.
- Employs a client engine to interact with the user and are much more responsive than those of a standard Web browser that must always interact with a remote server.
- Network effeciency.
Extend business processes to rich user interfaces. Create more interactive, dynamic, and engaging user experiences. Increase customer satisfaction and make users more productive . Utilize industry-standard programming languages and design patterns
Within a company, a well-tuned online social network can enhance the company's collective knowledge and sharpen its ability to act on what people know in time to be effective. We have long recognized that this kind of network is critical to an organization.
Creating these opportunities to connect is often the stated or unstated purpose of facilitated off-site meetings and other communication initiatives. However, the half-life of connections made at these meetings was very short until online technology provided us with a means to support the network over time.
Benefits of a Social Networking Site:
- Ensure knowledge gets to people who can act on it in time.
- Connect people and build relationships across geographic and disciplinary boundaries.
- Provide an ongoing context for knowledge exchange that can be far more effective than traditional memos.
- Attune everyone in the organization to each other's needs .
- Multiply intellectual capital by the power of social capital, reducing social friction and encouraging social cohesion.
- Create an ongoing, shared social space for people who are geographically dispersed.
- Amplify innovation – when groups get turned on by what they can do online, they go beyond problem-solving and start inventing together.
- Create a community memory for group deliberation and brainstorming that stimulates the capture of ideas and facilitates finding information when it is needed.
- Improve the way individuals think collectively – moving from knowledge-sharing to collective knowing.
- Turn training into a continuous process, not divorced from normal business processes.
- Attract and retain the best employees by providing access to social capital that is only available within the organization.
In today's highly competitive markets, any edge in sales or service you have over your competitors can make the difference in whether you gain or lose a sale. In this world of automated, touch-tone customer help systems, the ability to chat with a live person through a website is a standout feature.
Having such a feature on your website, especially when a competitor doesn't, may be the crucial selling point that compels a potential customer to choose you over a competitor.
As the Internet has matured, online shoppers have become savvier and are expecting more from online sellers. Increasingly, they want their online transactions backed up with live customer support, just as they would have in a brick and mortar store.
According to a poll by Andersen Consulting, almost 62 percent of Internet consumers said they would purchase more products online if live customer support were available.
Baytech Can Incorporate Many Enhancements to Your Online Chat:
- Easy Installation: chat functionality can be added with just few snippets of code added to your web page
- Customizable Chat Button: choose a professional-looking predefined chat button or you use your own
- Proactive Chat: initiate chats with website visitors
- Quick-loading Chat Window: well-tuned JAVA script makes this is a fast and smooth-running application
- Multiple Host Functionality: you can conduct private chats with several site visitors simultaneously
- Secure Operation: chats about sensitive information can be conducted securely using industry standard 256-bit SSL encryption
- Mobile Monitoring: chats can be conducted from any computer connected to the Internet, using the optional web-based operator console
- Chat Transcripts: complete transcripts of chat sessions can be automatically emailed to one or multiple addresses at the close of the sessions
- Customizable Chat Window: the customer chat window can be customized to fit the color and theme of your site
- "Canned" Messages: send customers pre-written answers to commonly asked questions
- Visitor Monitoring: receive a notification when a new visitor arrives at your site and monitor which pages he or she is viewing
- "Push" Pages: cause specific web pages to appear to prospective clients and visitors
- Active Chat Button: if no operators are available, the status of the chat button automatically changes to "leave a message"